The Five Languages of Apology: How to Experience Healing in All Your Relationships

<P>Just as you have a different love language, you also hear and express <br/>the words and gestures of apology in a different language.&nbsp; New York Times <br/>best-selling author Gary Chapman has teamed with counselor Jennifer Thomas on this <br/>groundbreaking study of the way we apologize, discovering that it's not just a matter <br/>of will--it's a matter of how.&nbsp; By helping people identify the languages of <br/>apology, this book clears the way toward healing and sustaining vital relationships.&nbsp; <br/>The authors detail proven techniques for giving and receiving effective apologies.</P>